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Feburary 2008

Any one who has used Microsofts’ Remote Assist will find GoToAssist invaluable.
It’s a “new, easy-to-use remote support solution, purpose-built for small businesses and professionals”
Todd Lewis from Citrix Online gave us this over view of the product .

Todd demonstrated GoToAssist with our member Clare Wageman’s help to show how easy a GoToAssist session was to run

To start a session you start GoToAssist and revieve a key number. Your cleint then starts a session and uses that key to allow you access to the clients computer.

Join the GoToAssist community

Citrix are inviting us all to be part of their beta community, to beta test the new GoToAssist software. Their beta tester group is currently comprised of IT, software and accounting consultants, internal help desks and others who are interested in developing the product, which our group certainly fits into.
Joining the GoToAssist Express Beta community is free, and lets us use the GoToAssist software free of charge (until the software ‘goes gold’) to help friends and family with their computer problems live over the Internet.
To take part, and help make GoToAssist a better product, please visit http://express.gotoassist.com.

The Raffle

Citrix supplied two great prices

A Citrix BBQ set and a twelve months subscription to PC Authoriy

Clare got to take out the twelve months subscription to PC Authority

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